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It's just an misunderstanding between you and your customer, and it's not so suitable for you to explain this case to UL.
3 }; I" A1 {, {( T( l' l' v8 u, uBy the way, I think the VN has already been issued at your customers' side, and hold the shipment . Normally if VN was issued and hold shipment happened, then UL will ask:
3 c$ j) ^' R) o+ j: i1. Remove the UL mark from the products;" [0 L: x8 X9 ` E+ C" E
2. Rework the VN, change the label and let it can fufill the UL's requirements, that means your customer must change the label supplier to another one which has the PGJI2/8 approval.
, _1 G$ c/ ^. F8 r
; c" }; r: E2 R- |/ [so in this case, you can try to solve this problem as the above-mentioned ways. and don't be afraid of, everything can be solved.% v, Y F+ J, P ?# \6 F' D
Finally, the last way is, just for your URGENT case, let your customer invite the UL field representative on behalf of you, then.....4 v+ A! N1 A9 w0 U! t- s' f
but it's only for short time or one time, later on, you must improve your certification issues, that's for avoiding similar problems in the future and from a long run... |
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